Alternative was founded in 2011 by Molly J. McGowan. While our company is
relatively young and small, our collective experience in Business Process Outsourcing gives us the
know-how of a much older, larger company. Our associates have over 50 years in the document
management and BPO industry and have worked with various BPO leaders prior to striking out on their
own. Paper Alternative’s goal is to provide each and every customer with personalized top-notch
service. Our consultative approach to your document management and business process needs takes into
account the uniqueness of your business model and your company. Our goal is not to change the
way you do business, but to give you the tools to do your business better.
Each of our full-time employees has extensive experience in his or her specialized field. In
addition, we maintain a screened and “approved” list of readily available contract employees who
can be brought on as required for projects. This scalable workforce enables us to ensure that we
always have the “right” employees for every project and it enables us to keep our overhead costs
low – a savings that we pass on to our customers. In addition, our contract employees love being
able to work on projects that they enjoy. Because we hire only the most experienced employees
and require them to stay current in their respective fields, you can rest assured that whoever
is managing your data and processes is at the “top of the class.”
We can’t bring you the latest technology if we don’t have it ourselves. Therefore, we strive to
maintain the most current technology and equipment in-house, so that you are assured of the highest
possible results with data conversion and capture. Further, we pride ourselves on staying at the
very forefront of BPO knowledge and best practices so that we can bring our clients the very best
service possible. As a small company, we have the advantage of being able to react quickly and
decisively, without getting bogged down in hopeless corporate bureaucracy, so you can be assured
that if it’s new and recommended, we’re on top of it.
How Can Paper Alternative Help Your Business?
No matter what your business is, we can show you a more efficient way to do your
business. Our experts at Paper Alternative have extensive experience and knowledge
in managing document conversion and workflow in many different industries, including:
We serve accounts nationwide from our New York headquarters and have operation facilities in
central New York, as well as affiliate on-site operations. Our operations use the latest
imaging equipment and document management production software to
ensure the highest degree of quality for your records. Our quality control processes guarantee
that your images are always excellent and your data is accurate.